Help Center

How can we help you?

Everything you need to run ALGO at full speed. For specific questions not covered here, contact us at scaleaimarkets@gmail.com.

Getting Started

How do I create my first campaign?

From the dashboard, click "+ New Campaign". Name your campaign, select your outreach channel (Email, LinkedIn, SMS, WhatsApp, Telegram, or Multi-Channel), and choose a brand. ALGO will immediately begin matching your offer to live buyer signals.

How does ALGO find buyer signals?

ALGO continuously scans for demand signals across multiple channels — search intent, engagement patterns, and buying behavior. These signals are matched against your offer to surface the highest-probability leads in real time.

What channels does ALGO support?

ALGO supports Email, LinkedIn, SMS, WhatsApp, Telegram, and Multi-Channel (a combined approach across all channels simultaneously). Multi-Channel campaigns see the highest conversion rates.

How long does onboarding take?

Most teams are fully operational within 48 hours. Connect your email account or LinkedIn profile, define your offer, and ALGO begins matching leads immediately. The 5-day invoicing cycle starts once your first revenue is tracked.

Billing & Payments

How does the 5-day invoicing cycle work?

ALGO tracks every sale made through your connected payment processors. Every 5 days, ALGO generates an invoice equal to your licensing share (45% for ALGO Pro). You pay via the Stripe checkout link in your dashboard. Access is restored immediately upon full payment.

Can I pay invoices in partial amounts?

Yes. You can pay any amount toward your invoice balance at any time. ALGO records each payment separately and accumulates them. As soon as the total paid equals the amount due, the invoice flips to paid and access is fully restored.

What happens if I miss a payment?

Access is restricted to the Overview and Invoices pages until the balance is cleared. No campaigns are paused, no data is deleted. The moment the invoice is paid in full, every feature is restored instantly.

How is my revenue tracked?

Connect your payment processor (Stripe, PayPal, LemonSqueezy, Paddle, or Gumroad) via API key in Settings. ALGO reads transaction data in real time and attributes each sale to the corresponding campaign, lead, and channel.

What is the maximum invoice amount?

Invoice amounts are calculated based on tracked revenue. The maximum checkout amount is $999,999.99. Invoices reflect actual 45% revenue share on sales ALGO helped generate — not a fixed fee.

Campaigns & Outreach

What is Multi-Channel outreach?

Multi-Channel is ALGO's combined outreach mode that simultaneously executes across Email, LinkedIn, SMS, WhatsApp, and Telegram. The AI sequences contacts across channels to maximize reply rates and conversions — typically 2-3x more effective than single-channel.

How does the Signal Engine work?

The Signal Engine continuously monitors for buyer intent signals — search queries, social engagement, content consumption, and behavioral patterns. Signals are scored and matched against your offer in real time. High-intent leads are automatically added to your active campaigns.

Can I upload my own lead list?

Yes. Go to Leads → Import and upload a CSV with name, email, company, and role. ALGO enriches each lead with contact data, company context, and conversion score before adding them to your campaigns.

How do I pause or resume a campaign?

From the Campaigns page, click the pause/play button on any campaign. Paused campaigns stop sending immediately and can be resumed at any time. No data is lost.

Integrations & Technical

Does ALGO integrate with my CRM?

Yes. ALGO integrates with Salesforce, HubSpot, Pipedrive, Close, Copper, and 200+ other tools. Integration setup takes 5-10 minutes via API key — no engineering required.

Is there an API?

Yes. ALGO ships with a full REST API and webhook system. Any tool that speaks HTTP can be wired in. See our API Documentation for endpoint references and authentication.

How do I connect a payment processor?

Go to Settings → Payment Processors and enter your API key for Stripe, PayPal, LemonSqueezy, Paddle, or Gumroad. ALGO begins tracking sales immediately upon connection.

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Still need help?

Our team responds to every inquiry within one business day. For urgent issues, include "URGENT" in your subject line.

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